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The ECM Suites Report 2008 looks at... Hyland's Usability

"Like most ECM vendors, usability is not a strong suit for Hyland. The thick and thin clients both seem quite dated. The rules engine, while eminently functional, is not particularly user friendly. Nevertheless, we'll acknowledge that OnBase is primarily a back office system that drives and manages processes between applications. Rarely would you employ the out-of-the-box UI as-is ..."

More about The ECM Suites Report 2008

 

Hyland Software acquired

17-Jul-2007

Hyland Software, developer of OnBase ECM, has been acquired (58% controlling stake) by a private equity firm for $265 million -- quite a substantial sum for a firm that posted revenues around $70 million. What does it mean for buyers of Hyland's software? Well for the time being it seems like a good thing. The money helps secure the future of Hyland, and perhaps allows them to acquire other capabilities (whereas in the past all Hyland's growth has come organically -- not enough in such a competitive market). I'd guess that any acquisitions would focus on the healthcare sector, and that Hyland will aim to grow its US healthcare business substantially.

The acquisition can also be seen as validation of Hyland's strategy of staying focused on a couple of key industry sectors (mid-tier banking and healthcare) -- something other mid sized ECM vendors such as Tower and Vignette, have surely noted.

- Submitted by: Alan Pelz-Sharpe, Analyst

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