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The ECM Suites Report 2009 looks at... ECM/Documentum 6 Web Content Management

"There are many advantages to storing content as native objects (several other CMS packages, like Zope and Ingeniux, dod this), but you should understand that this is the first of several places where you enter a kind of netherworld of Documentum-specific interfaces and query languages. For example, you access the Content Server using "DQL," short for Documentum Query Language. If Content Server is storing XML, you access it through "XDQL," rather than standard XML can openers like XPath and XQuery. "

More about The ECM Suites Report 2009

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The Enterprise Social Software & Collaboration Report 2009: This newly updated research critically evaluates 27 Enterprise Social Software and Collaboration packages... Read more

The Enterprise Portals Report 2009: This newly updated research critically evaluates 12 Enterprise Portals products head-to-head... Read more

The Digital & Media Asset Management Report 2009: This newly updated research critically evaluates 20 DAM suppliers head-to-head... Read more

 

 

Salesforce.com as ECM vendor

10-Apr-2007   --  

Today Salesforce.com the hosted CRM giant announced it was entering the ECM sector, based on some Web 2.0-style collaboration software it acquired from a start-up called Koral earlier this year. It is a bold announcement that boasts the Salesforce Platform will "manage all enterprise information on demand - structured and unstructured". In fact it goes even further to state that Salesforce Content will "liberate customers from....software like EMC|Documentum..." so said charismatic CEO Marc Benioff.

This represents an important announcement, and shows how ECM is breaking free of traditional vendor boundaries, but I think it's a little early to be throwing out your Documentum installation. Nevertheless, even at first glance the product demonstrates a phenomenon that just a few years ago would have been unthinkable: delivering basic library services, routing, and search capabilities, all via the web. Koral itself was quite young when Salesforce acquired it, and clearly this product set remains in its infancy. For now it's a BCS (Basic Content Services) offering of greatest interest to existing Salesforce.com customers. But it may prove an interesting taste of what's to come in the marketplace.

- Submitted by: Alan Pelz-Sharpe, Analyst

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