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The Web CMS Report 2008 looks at... PaperThin CommonSpot

"Extensibility at the code level is not a strength of the PaperThin offering. This is one product in which you have to go to considerable effort to expose raw code of any kind in the user interface. CommonSpot is, for all intents, a black box. To some extent, this is by design. The company has a strong orientation toward helping non-technical customers stay non-technical. "

More about The Web CMS Report 2008

 

Rethinking PaperThin's value

21-Mar-2007

CMS vendor PaperThin likes to tout the fact that CMS Watch cited their CommonSpot tool (among others) twice for good value (2005, 2004). See, for example, the closing "About PaperThin" paragraph in this or other company press releases. However, vendors and marketplaces constantly change -- the Web CMS market faster than many others. In the last several editions of The Web CMS Report we have questioned CommonSpot's value, citing comparatively slower R&D and problems with customer support at PaperThin. The company has since lowered its pricing a bit and is moving to shore up tech support. Value is important, but always a moving target. In the end, make sure to factor in "fit" for your business scenarios when assessing the value of any vendor's solution. [Update, 26 March: PaperThin tells us that this release language was a mistake and that it had removed its CMS Watch reference from other releases dating to last year.]

- Submitted by: Tony Byrne, Analyst

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