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Home > Commentary > Trends Archive > How do you know what users need?

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"It is rare that a Drupal implementation team does not utter the words "there is a module that does that." However, it does take some time for the module developers to catch up to the architectural changes introduced by each major release of the core. Module developers are responsible for testing and giving honest descriptions on the state of their modules (such as alpha, beta, and what version of the core the module is compatible with). A big part of the version compatibility issues with modules is that module developers do not have standard ways to interact with Drupal resources so they write their own database queries and directly access the file system. When the Drupal core changes the way it stores its data, modules break. There is no central body to evaluate modules or state what version they are compatible with. Unfortunately, the best information about the quality of a module is still usually word of mouth by the Drupal specialists who are constantly experimenting with new modules as they are released. "

(p. 635)

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TrendWatch Blog

How do you know what users need?

01-Nov-2005   --  

James Robertson continues to crank out good advice on Intranets and other topics in information management. Check out his paper on the importance of actually meeting and talking to staff for whom the Intranet is supposed to serve. Seems obvious? Not to the legions of managers who claim to "know just what users need" on the eve of a multi-department portal roll-out.

- Submitted by: Tony Byrne, Analyst - Twitter: TonyByrne

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