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Home > Commentary > Trends Archive > CMS without early user testing: disaster

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The Web CMS Report 2009 looks at... Ingeniux Content Management System

"This "pure XML" approach means carefully defining content structure up front, including schemas for validation. In this respect, the product differs from other file-based content management systems, like Interwoven, that will enable you to manage unstructured files, such as HTML. "

(p. 399)

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TrendWatch Blog

CMS without early user testing: disaster

03-Sep-2005   --  

In a nice post-mortem of a tortured CMS project, an anonymous developer in InfoWorld describes how a lack of user testing nearly doomed the effort. It turns out that -- surprise, surprise -- the written functional specifications didn't convey what the editors really needed. Documents almost never can. With usability paramount for CMS success, it behooves you and your content contributors to come up with a plan their active participation in a more agile development process. If they won't test screens out, or you don't give them a chance, there's trouble ahead for everyone.

- Submitted by: Tony Byrne, Analyst

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