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Enterprise Social Software & Collaboration Trends


Report Excerpt

The Enterprise Collaboration & Community Software Report looks at... End-user interface in Traction TeamPage

"The ability to slice and dice information in various ways, comment on it, tag it, and build collaborative knowledgebases is very powerful. But this very feature-richness also makes the platform a bit daunting, especially because its somewhat dated interface doesn't always work as effectively as most competitors' to simplify your options."

(p. 233)

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TrendWatch Blog

New Social Software and Collaboration research

23-Jun-2009   --  

We released the latest edition of our Social Software & Collaboration research at the Enterprise 2.0 conference today, and as you might expect, the marketplace is evolving rapidly.

But this time, an interesting twist: after a year of almost chaotic feature expansion, most -- though not all -- enterprise social software vendors are focusing more on specific use-cases and and demonstrating business value. You can read our longer release here.

I say "not all" because some pure-play wiki vendors are trying to move beyond point solutions to become broader social platforms. We're not optimistic about the prospects of that shift.

One thing we'd still like to see on your behalf: real services for enterprisewide management, particularly multi-instance management for enterprise roll-outs. Social tools from even the largest vendors are still predominantly departmental solutions when you look closely under the covers.

Go here to download a free sample of this research. As always, subscribers will receive their updates automatically.

- Submitted by: Tony Byrne, Analyst - Twitter: TonyByrne

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