Recent Blog Entries

The Complete Archive

Trends by Vendor

Web Content Management Trends

Enterprise Portals Trends

ECM Trends

Web Analytics Trends

Enterprise Search Trends

SharePoint Trends

Digital & Media Asset Management Trends

XML & Component Content Management Trends

E-mail Archiving & Management Trends

Enterprise Social Software & Collaboration Trends

The Enterprise Collaboration & Community Software Report looks at... End-user interface in Traction TeamPage

"The ability to slice and dice information in various ways, comment on it, tag it, and build collaborative knowledgebases is very powerful. But this very feature-richness also makes the platform a bit daunting, especially because its somewhat dated interface doesn't always work as effectively as most competitors' to simplify your options."

More about The Enterprise Collaboration & Community Software Report

NEW at CMS Watch

The Search & Information Access Report: This newly updated 341-page Search and Information Access Report critically evaluates 23 Search and Information Access offerings from around the globe... Read more

The Enterprise Collaboration & Community Software Report : This newly updated research critically evaluates 27 Enterprise Collaboration and Community Software products head-to-head... Read more

The Enterprise Content Management Report : This newly updated research critically evaluates 32 Enterprise Content Management products head-to-head... Read more

 

 

Survey of key Enterprise Social Software technology issues

04-Sep-2008   --  

KMWorld Magazine recently challenged me to summarize enterprise social software technology in under 1600 words. Here's the resulting article.

Reading it again on the screen, I feel the article meanders a bit, but I also believe the ground it covers is important: what "social" means; the relationship between networking and collaboration and the attendant split in the marketplace; the difference between social software and socialized software; the primacy of scenario-based analysis; and how to categorize vendors. To quote:

At the same time, it does truly matter which technologies you deploy and which vendors you select as partners. Social software may engender a kind of healthy informality of communication and information exchange, but enterprises looking for long-term success should take a very methodical approach to selecting the right tools.

For more depth on these concepts and detailed evaluations of 20 social software vendors, consult our Enterprise Social Software Report 2008.

- Submitted by: Tony Byrne, Analyst - Twitter: TonyByrne

All Social Channel Trends

Join the conversation

Wondering about CMS Watch research? Sign up to receive free samples of any of our products.