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The Enterprise Social Software & Collaboration Report 2009 looks at... End-user interface in Traction TeamPage

"The ability to slice and dice information in various ways, comment on it, tag it, and build collaborative knowledgebases is very powerful. But this very feature-richness also makes the platform a bit daunting, especially because its somewhat dated interface doesn't always work as effectively as most competitors' to simplify your options."

More about The Enterprise Social Software & Collaboration Report 2009

NEW at CMS Watch

The Enterprise Social Software & Collaboration Report 2009: This newly updated research critically evaluates 27 Enterprise Social Software and Collaboration packages... Read more

The Enterprise Portals Report 2009: This newly updated research critically evaluates 12 Enterprise Portals products head-to-head... Read more

The Digital & Media Asset Management Report 2009: This newly updated research critically evaluates 20 DAM suppliers head-to-head... Read more

 

 

Survey of key Enterprise Social Software technology issues

04-Sep-2008   --  

KMWorld Magazine recently challenged me to summarize enterprise social software technology in under 1600 words. Here's the resulting article.

Reading it again on the screen, I feel the article meanders a bit, but I also believe the ground it covers is important: what "social" means; the relationship between networking and collaboration and the attendant split in the marketplace; the difference between social software and socialized software; the primacy of scenario-based analysis; and how to categorize vendors. To quote:

At the same time, it does truly matter which technologies you deploy and which vendors you select as partners. Social software may engender a kind of healthy informality of communication and information exchange, but enterprises looking for long-term success should take a very methodical approach to selecting the right tools.

For more depth on these concepts and detailed evaluations of 20 social software vendors, consult our Enterprise Social Software Report 2008.

- Submitted by: Tony Byrne, Analyst

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