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Report Excerpt

The ECM Suites Report 2009 looks at... Open Text's Document Management

"At an enterprise level, Open Text can add value in heterogeneous environments through the use of what it calls "Enterprise Library Services." In some ways this is the core of the LiveLink offering, a platform to manage content wherever it resides. This is very different from the "put everything in my repository" approach to ECM. Instead, Open Text recognizes that content will reside on file servers, databases and any number of third-party repositories. With Enterprise Library Services, Livelink aims to manage the metadata centrally for these disparate resources. Of course, integrating metadata will prove much more complicated than integrating data ..."

(p. 198-199)

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"What I like about the overall ECM Suites Report is that it deals not just with the vendors but provides a view of the business case and when to write it. Introduces you to the ECM landscape and then looks into the players.

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The Enterprise Social Software & Collaboration Report 2009: This newly updated research critically evaluates 27 Enterprise Social Software and Collaboration packages... Read more