Independent Hyland Software, Inc. information from CMS Watch

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Report Excerpt

The ECM Suites Report 2009 looks at... Hyland's Usability

"Like most ECM vendors, usability is not a strong suit for Hyland. The thick and thin clients both seem quite dated. The rules engine, while eminently functional, is not particularly user friendly. Nevertheless, we'll acknowledge that OnBase is primarily a back office system that drives and manages processes between applications. Rarely would you employ the out-of-the-box UI as-is ..."

(p. 138-139)

More about The ECM Suites Report 2009

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"The analysis of core technologies from a number of different perspectives will prove most helpful to ECM consumers. It is the most comprehensive analysis of the state of the industry for ECM that I have reviewed.

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Author, Integrative Document and Content Management

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