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Report Excerpt
The Web CMS Report 2009 looks at... PaperThin CommonSpot
"Extensibility at the code level is not a strength of the PaperThin offering. This is one product in which you have to go to considerable effort to expose raw code of any kind in the user interface. CommonSpot is, for all intents, a black box. To some extent, this is by design. The company has a strong orientation toward helping non-technical customers stay non-technical. "
(p. 430)
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