FOR RELEASE: 11 December, 2007
CONTACT:
Kristie Hughes, Marketing Director, CMS Watch
Tel: +1 202 966 6999; E-Mail Kristie
CMS Watch comparative evaluations find Google's enterprise offering still focused on website search
Silver Spring, MD, USA-- CMS Watch, a vendor-independent analyst firm that evaluates content technologies, has found that the actual technology inside Google's popular Search Appliance product has not kept pace with the company's marketing spin.
This analysis stems from CMS Watch's 2008 Enterprise Search Report, released earlier this month, which evaluates 18 major enterprise search offerings.
While Google's marketing of the latest Version 5 of its Search Appliance ("GSA") emphasizes enterprise security and connector enhancements, the product actually still trails most competitors in those areas. In fact, CMS Watch found:
- GSA still relies on web-based access for document-level security
- The product remains weak at collecting non-webpage content in general, and SharePoint-based information in particular; the vaunted new connector framework still requires remote repositories to expose content through external web applications
- GSA lacks advanced tuning controls found in most other enterprise search products
"Customers report that once you reach the limits of the appliance, you're pretty much stuck," explained the report's lead analyst, Adriaan Bloem.
On the flip side, the GSA still excels at searching website content -- a traditionally underserved and very important niche. CMS Watch found that the happiest GSA customers used the appliance for simpler web search.
"The challenge comes on an Intranet or other complex enterprise environment where you have heterogeneous document stores and critical security requirements," explained CMS Watch principal, Theresa Regli. "It remains unclear to us whether Google the company truly understands the workaday needs of the enterprise," Regli concluded.
The 2008 Enterprise Search Report provides detailed comparisons of 18 vendors spanning 5 market segments categories, as well as evaluations of individual product suitability for 12 functional and industry scenarios. The Report is available for purchase online from CMS Watch (http://www.cmswatchstore.com).
Reporters wishing to interview a CMS Watch principal should contact Kristie Hughes at khughes@cmswatch.com or +1 202 966 6999.
About CMS Watch
CMS Watch™ is an analyst firm that provides an independent source of buyer's advice on content technologies. Through highly detailed product evaluation reports, CMS Watch sorts out the complex landscape of potential solutions so enterprise project teams can readily identify and assess technologies suited to their particular requirements. To retain its independence as a vendor-neutral analyst firm, CMS Watch works solely for solutions buyers and never for the vendors it covers.